![]() I’d make the call another day, I figured. It looked intense and I didn’t want to intrude, so I started to slowly back away. When I saw no one was in the reception area, I stepped into a work area where a group of people were in a deep discussion. I showed up on a cold call, eager to get in with a manager who I had researched and was ready to start building a relationship with. ∼ Bob Apollo, Founder, Inflexion-Point Strategy Partners Celebration of Life = bad time to cold call The end result of this embarrassing sales moment? An unproductive customer meeting, and a prospect with a bruised shin who had remained surprisingly mute throughout the demo! The pre-sales engineer replied, “Whoever you were kicking, it wasn’t me.” So my salesperson asked the pre-sales engineer “Why did you go into so much detail? Couldn’t you read my reaction? And why didn’t you stop when I kicked you under the table?” They told me the demo had descended into a numbingly detailed technical monologue. We have eight brave sales leaders who shared embarrassing moments so you can laugh, learn and share: ‘Kicked’ this deal to the curbĭuring a sales team meeting years ago, I conducted a debriefing with a salesperson and the pre-sales engineer who had just been on a customer call together. Not to mention, a good laugh at yourself (in retrospect, at least) can be an elixir, getting you out of a slump or creating a great story to build rapport going forward. Awkward anecdotes, weird words and stressful situations build sales character. In fact, the best salespeople might be the best because of their embarrassments. Show you that awkward sales moments happen to everyone. Think your recent gaffe was the most embarrassing sales moment ever?
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |